See below for: Art UK Shop FAQ

 

Art UK

 

Who is behind Art UK?

Art UK is a registered charity (previously known as the Public Catalogue Foundation). The website is a joint initiative between Art UK and art collections from across the UK.

Project partners include the BBC, Oxford University Press, the Public Monuments and Sculpture Association, Culture 24, the Visual Geometry Group at Oxford University and the University of Glasgow.

 

What is Art UK’s purpose?

Art UK’s mission is to open up public collections for enjoyment, learning and research. We support public collections to show their artworks online.

 

How do I search Art UK?

Artworks can be searched using the search bar on the homepage, or from the Artworks page, accessed via the menu in the top-right corner. There is also a site-wide search bar at the top of the menu. Please see our video guides on YouTube.

 

What qualifies an artwork to be on Art UK?

The ambition behind Art UK is to show as much of the UK’s national art collection as possible. Historically, the two main criteria for inclusion related to the ownership of the artworks and the medium of the artworks.

Ownership

The principal focus of the initiative is artworks that are in public ownership. The vast majority of the artworks on the site meet this criterion. However, a number of important collections that are not in public ownership are also included.

The artworks that are in public ownership include those owned by the state through national museums and organisations such as the Government Art Collection, Arts Council England and British Council. We also include all the local authority museums. Museum collections that are owned by charitable trusts (a good proportion of UK museums) are also included, as well as artworks held by universities, hospitals, town halls, local libraries and other civic buildings. The art collections of the National Trust and English Heritage are also part of the initiative.

In addition, we have included a number of collections that are outside the definition of ‘public ownership’ for the purpose of public awareness and research. For example, this includes artworks in Bishop’s palaces and Oxford and Cambridge colleges.

All the 3,000 or so art collections that feature on Art UK have signed an agreement to be part of the initiative.

Medium 

Art UK primarily focussed on artworks in oil, acrylic and tempera with the vast majority of works being in oil. Art UK chose to initially record oil paintings for two reasons. First, because oil was the preferred medium of most well-known artists for hundreds of years. Secondly, whilst the number of watercolours and drawings in the national collection is in the millions, the size of the oil painting collection was a practical proposition to digitise in its entirety.

From mid-2016 Art UK began accepting pre-digitised works in mediums other than oil, acrylic and tempera, such as drawings, prints, watercolours, works in mixed media and collage. Only collection Partners can upload existing digitized images of works on paper to show on Art UK.

Starting in 2017, Art UK plans to add the first of the 100,000 sculptures that will be photographed as part of a national project to record the nation’s sculpture collection of the last thousand years. This four-year project is subject to a second-round HLF funding application.

 

Where does the information on Art UK come from?

The core information about artworks and venues has been gathered by Art UK directly from the galleries and art collections. Art UK depends on the participating collections to keep this information up-to-date.

Tags displayed on the website, providing keywords and subject classifications, are generated by the Tagger project.

Some of the information about artists' birth and death dates and nationality comes from ULAN (the Union List of Artists Names), under licence from the J. Paul Getty Trust. Biographical information about artists is provided by The Oxford Dictionary of Art and Artists (Oxford University Press).

 

How big is the UK national art collection?

There are over 200,000 oil paintings in the UK's national collection. To give a sense of the scale of the collection, the National Gallery in London has around 2,300 oil paintings. So it's nearly one hundred times the size of that. We know this because we spent some ten years digitising them, through visiting each of the collections that owned oil paintings.

However, we believe that the number of watercolours, prints and drawings each runs into the millions. The vast majority of these have not been photographed and many will have poor records. For now, our focus will be to encourage our Partner collections to upload to Art UK the records and photographs of those drawings, pastels, watercolours and prints they have already digitised.

The number of sculptures is thought to be in the low hundreds of thousands. The focus of our next major digitisation programme (funding permitted) will be sculpture of the last thousand years, where we expect the number of objects to be approximately 100,000.

There are many other artworks, such as murals and photographs, that could legitimately be included in the project. For the time being, lack of resources prevents us from taking this any further.

 

Can I go to see all of the artworks on Art UK in real life?

At any one time around 80% of the oil paintings in the national collection are not on public display. They are possibly being conserved or repaired, or are in storage (because of limited display space), or in a part of a building that the public cannot easily access.

Where we can, we’ve identified exactly where you can see an artwork, but in many cases the artworks are moved around too frequently for us to keep accurate information. If you want to see an artwork, it’s important to check with the relevant venue before making your visit.

 

Are all the artworks by UK artists?

There are over 38,000 artists represented on Art UK. Whilst the majority of these are British artists, a good number are from other countries, including many well-known names such as Raphael, Claude Monet and Vincent van Gogh.

 

Why are some artwork records missing a photograph?

For almost all of the artworks on Art UK there will be a photograph. Where there is not a photograph this may be because the artwork was not available at the time of photography, either because it was being restored or, in a few instances, was missing. Alternatively, the lack of photograph might be for copyright reasons.

 

Why are some artworks shown in black and white, and some obscured by pieces of paper?

Where artworks are missing or have been stolen, the best possible photograph on record has been reproduced. In some cases this may be a black-and-white photograph.

When artworks – particularly paintings – are being conserved or repaired, they may have conservation tissue attached to the surface. The tissue was not removed when the paintings were photographed, as doing so may have damaged the artworks.

 

Why do very few artworks appear when searching by 'Style', and why do only some have tags?

Styles and tags are only allocated to artworks after they have been through the Tagger website's tagging process (Tagger may be temporarily suspended due to a lack of resources). A great number of artworks have already been tagged.

 

How do tags end up on Art UK?

Tags (or the words associated with art that helps visitors to Art UK search art by subject matter) are generated through the Tagger website. Tags have also been added with the help of an image recognition project run by the Visual Geometry Group, University of Oxford.

When active, the Tagger website invites contributors to choose their own words to describe what can be seen in a selection of artworks. It also involves and classifying art in a variety of ways – these classifications help associate artworks with Topics.

Each artwork will be tagged many times by members of the public, and algorithms behind the scenes calculate which tags are likely to be the most accurate. These tags are then fed through to the Art UK website.

 

How do artworks end up in public collections?

Artworks end up in public collections mostly either through people giving or leaving artworks to the collections, or through the collections purchasing artworks.

 

Can I contribute my own artworks to Art UK?

You could give individual artworks as gifts to a participating public collection, such as a local museum. If your gift is accepted, as long as the work is in a medium within the remit of Art UK, it may be added to Art UK at the collection’s discretion.

Alternately, privately owned permanent collections (consisting of a number of artworks) may be added to Art UK for the benefit of wider public awareness and research.

 

Can I get involved in this project?

Yes, you can help us by tagging artworks at the Art UK Tagger website (when the website is active), or by telling us what you know about the UK's art collection through the Art Detective project.

  

Can I write for Art UK?

Art UK welcomes pro bono contributions from writers, primarily stories that bring the UK national collection to life. Stories are sent as part of our newsletter to Art UK’s extensive mailing list, ensuring a broad reach. Please contact [email protected] for more information. 

 

Who do I contact if I know something about an artwork on Art UK, or spot a mistake?

If you spot a mistake in an artwork record, or know anything about an artwork that has limited information, then please click ‘Suggest a discussion on Art Detective’ on the artwork page. Relevant feedback will be passed to the institution that owns the artwork. Please be aware that given limited staff resources in many of the collections, only those suggestions that are adopted may receive a response.

 

Why are some artworks presented differently on the websites of the institutions that own them?

We rely on the owning collections of the artworks to keep Art UK up-to-date. Information about artworks, such as artwork titles, has been standardised across the project, which may result in some discrepancies in terminology or presentation.

 

We are a publicly funded gallery or collection and we aren’t on Art UK.

Please get in touch at [email protected].

 

What can I do with the images on the Art UK site? 

Art UK is committed to respecting the intellectual property rights of others. All images are covered by terms and conditions.

Please see Art UK’s Image use and copyright pages for information about how images on Art UK can be used.

 

Can Art UK help with valuations or identification of privately owned artworks?

We are sorry but this is not something that Art UK have the expertise or resources to help with.

If you are looking to have an artwork valued, you should go to a reputable auction house. For identification and further information, some local museums may offer this service.

 

Have you got a glossary of terms used on Art UK?

See Art UK's glossary page for a list of terms used on Art UK, and the styles and movements page for more information.

 

 

Art UK Shop

 

Who operates the Art UK Shop?

The Art UK Shop is operated by Internova on behalf of Art UK and participating Partner Collections.

 

Who benefits from the Art UK Shop?

The Art UK Shop is a partnership between Partner Collections and the supplier, Internova. Profits from Print on Demand and Licensing benefit the public collection that owns the relevant artwork and, where applicable, artist rights holders.

Art UK branded merchandise and Public Catalogue Foundation catalogue sales support Art UK and help us achieve our mission of opening up art in public collections for enjoyment, learning and research.

 

Why are there fewer works for purchase in the Shop than there are works on Art UK?

The Art UK Shop is being developed over time. It was launched with paintings owned by 7 Partner Collections that are out of copyright. Gradually we will add more Partner Collections’ artworks to the Shop, and in time we will add paintings that are in copyright.

 

I would like to purchase a print of a work that is not available in the Art UK Shop.

Please contact the collection.

 

I would like to buy a different kind of image licence to those offered in the Art UK Shop.

Currently we are unable to offer any alternative image licences.

 

Why are some prints limited in size?

Print sizes are based on the resolution of the underlying image file. We are able to offer the widest variety of sizes for the resolution of the relevant image file.

 

When will I receive my order?

We use the Royal Mail to deliver items in the UK. We aim to dispatch books within 7 days. Once you have received the dispatch email, please allow 5 working days for UK mainland standard delivery and up to 21 working days for international delivery.

Art Prints and Framed Prints are made to order so take a little while longer. Please allow 14 days in the UK and 28 days for international orders.

If you have a question about your order please email us at [email protected].

 

What are the delivery costs? Where do you ship to?

We deliver to most countries in the world but some exclusions apply.

We do not accept orders from the following countries: Armenia, Azerbaijan, Belarus, Bulgaria, Croatia, Georgia, Romania, Ukraine, Morocco, Turkey, Macedonia, Bosnia Herzegovina, Albania, Serbia, Indonesia, Uganda and Nigeria.

Please refer to Delivery details for information about our delivery charges.

 

What is your returns policy? How do I exchange an item?

Please refer to our Returns policy for more details.

 

Are Art UK Shop transactions secure?

Shopping online at the Art UK site is safe. We have in place security systems and encryption technology to help ensure the security of your personal information. All information is encrypted and transmitted using Secure Sockets Layer (SSL) protocol.

 

How do I check the status of my order or track a shipment?

If your order does not arrive within the advised delivery times please contact us by emailing [email protected] or contact us on 0115 841 4016 Monday to Friday between 9am and 5.30pm.

 

How do I contact Customer Services?

You can contact us by phone Monday to Friday on 0115 841 4016 between 9am and 5.30pm.

You can email the Art UK Shop at [email protected].

 

How will I know if my order has been successful?

You will receive an automated confirmation email if you order has been successful.

 

What sizes and finishes do reproduction prints come in?

Most photographic reproduction prints are available in a range of finishes and sizes from A4 to AO. A1 and AO are only available in semi-gloss and please be aware that some artworks may not be offered in these sizes due to the quality of the original artwork.

 

Do you use glass in the framing service?

All sizes are available in the framing service but for safety reasons we do not use glass in the process. A very high quality acrylic glazing is used instead.

 

Will there be imperfections on the reproduction prints?

In some cases, yes. Many of the paintings in the national collection have been very well preserved, however, some artworks have only survived in a folded or damaged condition, and therefore the reproduction will copy their present condition. Please check the thumbnail of the painting prior to placing an order to be sure you are satisfied with the quality of the original artwork.

 

How are prints packaged?

Prints from size A3 to AO are rolled in a plastic sleeve and packaged in a high-quality, robust cardboard mailing tube to ensure that your order arrives in top condition.

Smaller prints (A4 and smaller) are packaged in hard cardboard-backed envelopes.

Framed prints are packaged suitably by a framing company to ensure their safe arrival.