Your collection account

Over 3,200 collection venues are represented on the Art UK website. Art UK has already created accounts for the collections. If you have not received your login details please contact artdetective@artuk.org. Art UK will provide you with a username and password. Once logged in, you will be able to start and join discussions, send messages to Art UK about artworks within your collection, and consult experts about artworks in your collection.

Got a question about an artwork?

Please go to Art UK, and find the artwork you want to comment on. On the right-hand side of the page, underneath the image, is a link: 'Start a discussion on Art Detective'. Click the link to submit your enquiry.

If an enquiry is about a specific artist, please contact Art Detective through one of the artist’s artworks (through the route described above). When entering your comment on the Art Detective page, please select ‘Artist’ as the topic.

Changing information on Art Detective

Please make edits using the Art UK Collections Portal. Email Art UK’s Editorial and Production team directly at editorial@artuk.org if you wish to request access to this. 

Speaking personally

Please note comments made from collection accounts will appear on behalf of the collection. If you are from a collection but would like to comment personally, please register for a personal account (see 'Sign in', and select the option 'I'm new here'.)

We need collections to be involved

We hope collections can maintain an active presence on Art Detective, as Art UK will also send private comments and suggestions through the site for collections’ attention. These may include comments from public users that do not need to be discussed publicly, such as approaches from sitters’ relatives, or simple suggestions to improve and enhance the artwork data, such as possible spelling mistakes. Proposed discussions will be sent to the relevant collection before a public discussion is created: collections will receive email notifications about this activity.

To access proposed discussions on Art Detective website, please log in, and hover your cursor over the circular icon in the top-right corner. A menu will appear; click 'Proposed discussions'.

Sharing high resolution images

Occasionally, contributors to public discussions may want to see a high resolution image of the artwork in question. Collections own the rights to the high resolution images of the artworks shown on Art UK, and should decide whether they would like to share them. If a collection feels comfortable sharing a high resolution image, we require the collection to upload the high resolution image to the relevant public discussion (or to explicitly give permission for Art UK to do so). High resolution images are uploaded at the collection’s own risk as, once uploaded, images can be downloaded by anyone viewing the public discussion – even users who are not signed up. If a collection would like to share the image on an individual basis with specific Art Detective contributors, Art UK can help put collections and individuals in touch. Please email Art UK at artdetective@artuk.org if you are a collection who wants to share an image with an individual contributor.

All collections should have been sent high resolution images of their artworks by Art UK. Please contact us at editorial@artuk.org if you have any questions about this.

Email notifications 

You will receive email notifications from Art Detective if you are following a group, following a discussion, or if Art UK include the collection in a proposed discussion. You can tell if you are watching a group or a discussion by signing into Art Detective, and going on to the individual group page, or on the discussions pages. If the ‘eye’ symbol is green it means you are watching the group or discussion. Click the ‘eye’ to unwatch groups or discussions. If you are watching a group, you will automatically watch any new discussions that are posted which are assigned to that group.

Proposed discussions

When a discussion is proposed it does not go live immediately. Proposed discussions from members of the public are reviewed by staff at Art UK. A collection may determine that there is no need for a public discussion – the case is ‘open and shut’. A discussion is only made public if the collection agree to this. This is because collection records often contain more information than is shown on Art UK.

To see the status of proposed discussions you will need to be signed in. Sign into Art Detective, then hover your cursor over the circular icon in the top-right corner. A menu will appear. Click ‘Proposed discussions’. Please note that completed proposed discussions will be removed from this menu. Proposed discussions are completed either when the discussion is made public, or if Art UK believe the query has been resolved.

Need more information?

If you would like to contact Art UK privately, please email artdetective@artuk.org or call 020 7927 6250.

Please see the 'Art UK Collections Guide' link to the left of this page to access a detailed PDF instruction guide.